Managed Network
Do you want to become proactive about your network but don’t know where to start?
“We don’t hang about waiting for you to call when something goes wrong. Instead, we’ll check your system around the clock, day and night, for any problems that might quash your ability to do business. And when we spot trouble, we’ll fix it right away – probably before you even know about it.”
One of the main benefits that managed network provides is improved response.
The 24×7 checks alert you instantly to any problem that crops up during the day, informs you of the exact cause, and allows you to make speedy fixes – often before the client knows about the problem.
Basically, your IT service levels dramatically improve if you use the managed network solution.
With the Conventional Process…..
They call you eventually when they can’t make any progress
• A problem occurs and the user usually fiddles around in growing frustration
• You ask them to describe the problem so you can either assign the right person or fix it over the phone
• Once you have a clear picture of the problem, you act to fix it.
Using Round-the-Clock 24×7 Managed Network Alerts
• You receive an alert within 7.5 minutes on average (if using 15 minute intervals) or within 2.5 minutes on average (if using five minute intervals)
• You’re told the exact cause of the problem (e.g. Windows service has failed)
• We fix it remotely, instantly.
The benefits: a faster, more accurate, less frustrating IT support experience.
“For just ($1) per day per device, we’ll check critical elements of your system every five minutes. We’ll know almost instantly about any problems including, or relating to:
• Operating system problems (via Window’s services checks)
• Remote office connectivity and network device problems (via Ping checks)
• ISP or Email problems (via Port checks)
• Disk space problems (via the Disk Space Check)
• Your website (via the Website Check).
We’ll know exactly when a problem occurs ….so we can respond promptly. We’ll spot the nature of the problem…. so we can fix it fast to keep you up and running. Peace of mind at just $1 per day – less than the price of a cup of coffee.
You also have access to a web portal detailing the status of your servers and client machines. This access gives you the ability to restart a server or schedule a time for a restart, start and stop services, and run status reports.
Additional components available for Managed Network
Patch Management
Managed Antivirus
Scheduled reboots
Web protection
Managed cloud backup
Remote access (Team Viewer)
Contact us to learn more about this service.
603-552-5939